FAQSGet the Answers You Need
Welcome to the FAQs page, where you'll find answers to common questions about our services, approach, and how to get started on your wellness journey. If you don't find what you're looking for here, please don't hesitate to reach out to us directly. We’re here to support you every step of the way.
How do I become a patient?
Getting started is simple. Your journey begins with a 45-minute initial consultation, where we’ll dive into your health goals, concerns, and lifestyle. From there, we’ll create a personalized plan tailored to your needs. You can book your first appointment by calling us at 956-452-1730 for more information—no referrals or insurance needed.
The initial consultation is $200 which is required to reserve your New Patient Visit.
Do you accept insurance?
Labs drawn here in the clinic are billed through your insurance. We order them, the lab bills your insurance directly, and for most patients that means little or no out-of-pocket cost for testing.
Visits are cash-pay. That's a deliberate choice. It's what lets us spend 45 minutes with you instead of seven, and build a plan around you rather than a billing code.
Do you offer Telehealth visits?
Yes! Some of our services are available through HIPAA-compliant Telehealth visits, so you can get the care you need from the comfort of home. It’s flexible, convenient, and still deeply personalized, no matter where you are.
Flor Zuviri PA-C is licensed in the state of Texas.
Medication Refills
Please message us directly at 956-815-1007.
Refills are given within a 48 hour period.
If on hormone replacement therapy, refills will not be given if labs have not been completed within 3 months.
What is your cancellation policy?
Initial Consultation deposits are non-refundable if canceled within 24 hours of the scheduled time or in the event of a no-show.
For follow up visits a $150 fee is charged if canceled within 24 hours of the scheduled time or in the event of a no-show.
What is your no show policy
No-Show Fee: A $150 fee is charged for missed appointments without 24 hours' notice. This must be paid before rebooking and is non-refundable.
Visit Structure,
Who You Will See
Weight Loss Visits: All weight loss visits are with our Registered Nurses (RN). Visits are every 4 weeks and include a complimentary body composition scan.
Visits with Flor (PA-C): Flor sees patients for clinical check-ins, lab result reviews, hormone pellet insertions and chronic care management. Flor oversees all patient care provided by our nurses.
What is your membership policy?
Remedy Wellness memberships are a 6-month commitment.
By signing your membership contract, you acknowledge and agree to the following:
You are responsible for your monthly membership fee for the full 6-month term.
Membership fees are non-refundable and will be charged on your scheduled billing date each month.
Early cancellation does not waive any remaining balance owed under the contract term.
Laboratory Records Policy
Patients may request a copy of their laboratory results in accordance with applicable medical-records laws. Receiving a copy of your laboratory report is separate from having your results clinically reviewed and interpreted by your provider.
Your lab result visit is a dedicated appointment where your provider will review your results in the context of your symptoms, medical history, medications, and health goals. During this visit, we will explain significant findings, answer questions, discuss personalized recommendations, and determine any appropriate next steps or treatment options.
Certain urgent or clinically significant results may be addressed by our medical team before your scheduled appointment when appropriate.
What is your refund policy?
All purchases are final. If you're not satisfied with your care, tell us, we'd rather fix it than have you leave without answers.
Follow Up Visit Fees
Initial Follow-Up Visit ( Scheduled 7–10 business days after your initial consultation to review your lab results and provide a personalized plan of care)— $250 OR WAIVED if you initiate a Remedy Wellness Membership
Lab Review Appointment (for established patients who want complete labs reviewed) — $250: Waived for members and hormone therapy replacement labs.
Weight Loss Visit — $50: Every 4 weeks with the RN. Includes body composition scan. Applies to non-members. Waived if on a membership.
What payments are accepted?
We accept cash, credit/debit cards, HSA, and FSA cards, Care Credit and Cherry ONLY
All fees are due at the time of service.
There is a 3% surcharge on all credit card transactions*
How it WorksFrom dismissed to feeling like yourself
01
Initial Consultation
Your first visit is 45 minutes, and we spend it on the full picture of your health, not just a list of symptoms. We go through your history, what you've been dealing with, and what you want back. Then we run comprehensive labs to see how your body is actually functioning, including the markers most basic panels leave out.
02
Personalized Plan Development
This is where it clicks.
We sit down and go through every result together, in plain language, until it actually makes sense. What's off, why it explains how you've been feeling, and what we're going to do about it. You leave with a written plan built for your labs and your life, yours to keep, reread, and come back to.
03
Ongoing Care & Regular Sessions
This is when you start feeling like yourself again.
Most patients notice a real difference within about four weeks, better sleep, steadier energy, and the fog lifting. That's why we see you at four weeks, not six months out. In between, your RN is a phone call away. Not a portal message you wait on. An actual person who knows your plan.
04
Progress Adjustments
Your body changes. Your plan should too.
We recheck labs, track what's working and what isn't, and adjust as you go. Dosing changes. Seasons change. Life changes. What you need at month one isn't what you'll need at month six, and someone here is paying attention to that.
Get in TouchHave questions or ready to get started?
Reach out to us today to schedule your appointment or inquire about our services.
info@rmdywellness.com 501 Lindberg Ave, McAllen, TX
(956) 452-1730