FAQSGet the Answers You Need
Welcome to the FAQs page, where you'll find answers to common questions about our services, approach, and how to get started on your wellness journey. If you don't find what you're looking for here, please don't hesitate to reach out to us directly. We’re here to support you every step of the way.
How do I become a patient?
Getting started is simple. Your journey begins with a 45-minute initial consultation, where we’ll dive into your health goals, concerns, and lifestyle. From there, we’ll create a personalized plan tailored to your needs. You can book your first appointment by calling us at 956-452-1730 for more information—no referrals or insurance needed.
The initial consultation is $200 which is required to reserve your New Patient Visit.
Do you accept insurance?
Remedy Wellness is a cash-based practice, which means we don’t accept insurance. This allows us to offer more personalized, in-depth care without the limitations of traditional insurance models. You’ll receive focused support, extended visits, and treatment plans tailored specifically to you. We’re happy to provide a superbill you can submit to your insurance for possible reimbursement.
Do you offer Telehealth visits?
Yes! Some of our services are available through HIPAA-compliant Telehealth visits, so you can get the care you need from the comfort of home. It’s flexible, convenient, and still deeply personalized—no matter where you are.
Flor Zuviri PA-C is licensed in the state of Texas.
What is your cancellation policy?
Initial Consultation deposits are non-refundable if canceled within 24 hours of the scheduled time or in the event of a no-show.
For follow up visits a $150 fee is charged if canceled within 24 hours of the scheduled time or in the event of a no-show.
What is your no show policy
No-Show Fee: A $150 fee is charged for missed appointments without 24 hours' notice. This must be paid before rebooking and is non-refundable.
What is your membership policy?
Remedy Wellness memberships are a 6-month commitment. By signing your membership contract, you acknowledge and agree to the following:
You are responsible for your monthly membership fee for the full 6-month term.
Membership fees are non-refundable and will be charged on your scheduled billing date each month.
Early cancellation does not waive any remaining balance owed under the contract term.
What is your refund policy?
All Sales Are Final: Remedy Wellness does not offer refunds on any services or products. All purchases, including consultations, visit fees, supplements, and programs, are non-refundable.
What payments are accepted?
We accept cash, credit/debit cards, HSA, and FSA cards ONLY
All fees are due at the time of service.
There is a 3% surcharge on all credit card transactions*
How it WorksNavigate Your Path
to Wellness
01
Initial Consultation
Your journey begins with a comprehensive 45-minute consultation focused on understanding the full picture of your health, not just isolated symptoms.
During this visit, we take the time to explore your health history, current concerns, lifestyle, and goals in depth. We’ll talk through what you’ve been experiencing, what you’ve already tried, and what you want to change, so nothing important is overlooked.
Every patient also completes a comprehensive set of labs, allowing us to move beyond guesswork and gain clear insight into how your body is functioning beneath the surface. This information becomes the foundation for a personalized plan designed specifically for you.
This visit sets the roadmap for your care moving forward.
02
Personalized Plan Development
After your initial consultation and lab work, we bring everything together to create a care plan designed specifically for your body and your goals.
About one week later, we meet to review your results in detail, connecting your symptoms, labs, and lifestyle patterns to what’s actually happening inside your body. From there, we outline clear, actionable recommendations and determine the level of support that will best help you move forward, whether that’s foundational care, guided progress, or more comprehensive optimization.
You’ll leave this visit with clarity, direction, and a plan that feels realistic, intentional, and tailored, not generic or one-size-fits-all.
This is where your care truly begins.
03
Ongoing Care & Regular Sessions
With your personalized plan in place, we move into ongoing care designed to support real, sustainable progress.
Through regular sessions, we monitor how your body is responding, review trends, and make thoughtful adjustments as needed. These visits allow us to refine your plan, address challenges as they arise, and ensure you’re moving forward with clarity and confidence, not guesswork.
For patients seeking consistent guidance and long-term results, our wellness memberships provide structured, ongoing care and accountability. This approach allows us to work together over time, ensuring your plan evolves with you and your health goals.
04
Progress Evaluation and Adjustments
Your body changes over time and your care should adapt with it.
As you move forward, we regularly evaluate your progress, review lab work when appropriate, and reassess how your body is responding to your plan. This allows us to make informed adjustments, address plateaus or new concerns, and align your care with both your current needs and long-term goals.
Whether you’re experiencing breakthroughs or navigating challenges, this step ensures your care remains responsive, intentional, and guided so you’re never left guessing what to do next.
This is how care evolves as you do.
Get in TouchHave questions or ready to get started?
Reach out to us today to schedule your appointment or inquire about our services.
info@rmdywellness.com 501 Lindberg Ave, McAllen, TX
(956) 452-1730